TERMS & CONDITIONS

1. Introduction
Welcome to Brand Atelier. These Terms & Conditions ("Terms") govern your use of the website https://www.brandatelier.studio (the "Website") and any design services we provide.
By accessing the Website, submitting our contact form, or engaging us for our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
2. About Us
Legal name: [Full legal entity name] Trading as: Brand Atelier Registered address: [Street, Postal Code, City, Greece] VAT Number: [VAT] / Tax Office: [Tax Office] Email: [your-email@brandatelier.studio]
Brand Atelier is a design studio offering branding, visual identity, and related creative services.
3. Services
We provide design services that may include, but are not limited to:

Brand strategy and positioning
Visual identity and logo design
Brand guidelines
Web design and digital assets
Print and packaging design
Art direction and consultancy

The exact scope, deliverables, timeline, and fees for each project are agreed individually with each client and confirmed in a written proposal, quote, or service agreement (the "Project Agreement"). In case of any conflict between these Terms and a Project Agreement, the Project Agreement prevails for that specific engagement.
4. Use of the Website
You agree to use the Website lawfully and only for purposes permitted by these Terms. You must not:

Use the Website in any way that violates applicable laws or regulations
Attempt to gain unauthorised access to any part of the Website or its systems
Interfere with the Website's operation or security
Use automated tools (bots, scrapers) to extract content
Submit false, misleading, or unlawful information through the contact form

We reserve the right to refuse service or restrict access to anyone, at our discretion, if these Terms are breached.
5. Intellectual Property
5.1 Website content
All content on this Website — including but not limited to text, graphics, logos, images, photographs, case studies, design work, and source code — is the property of Brand Atelier or its licensors and is protected by Greek, EU, and international intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, or use any content from this Website for commercial purposes without our prior written permission.
5.2 Project work and ownership
Intellectual property rights for design work created during a project are governed by the Project Agreement. As a general rule:

Until full payment of all agreed fees, all design concepts, drafts, files, and final deliverables remain the exclusive property of Brand Atelier.
Upon full payment, the rights to the final approved deliverables are transferred to the client for the use defined in the Project Agreement.
Preliminary concepts, sketches, working files, and rejected design directions remain the property of Brand Atelier and may not be used by the client unless expressly agreed in writing.
Source files (e.g. native design files, raw assets) are not included by default and may be provided for an additional fee or under specific terms.

5.3 Third-party assets
Some deliverables may include third-party assets (fonts, stock photography, illustrations, plugins, etc.) which are licensed to the client under the terms of their respective providers. The client is responsible for maintaining valid licences after delivery.
5.4 Right to display work
Unless agreed otherwise in writing, Brand Atelier reserves the right to display, publish, and promote any completed work as part of its portfolio, case studies, social media, and marketing materials, including referring to the client by name and using their logo.

6. Project Process
6.1 Engagement
A project formally begins once:

The client approves the proposal/quote in writing (email is acceptable),
The Project Agreement is signed (where applicable), and
The agreed initial payment / deposit has been received.

6.2 Client responsibilities
To deliver our work effectively, the client agrees to:

Provide accurate, complete, and timely information, content, and feedback
Designate a single point of contact authorised to make decisions on behalf of the client
Review deliverables and provide feedback within the agreed timeframes
Ensure that any materials supplied (text, images, logos, etc.) do not infringe third-party rights

Delays caused by the client's late feedback, incomplete information, or unavailability may result in adjusted timelines and additional fees.
6.3 Revisions
The number of revision rounds is specified in the Project Agreement. Additional revisions beyond the agreed scope, or changes that fall outside the original brief, will be quoted and charged separately.
6.4 Approval and delivery
The client is responsible for thoroughly reviewing each deliverable before approval. Once a deliverable is approved in writing, any subsequent changes will be treated as additional work and billed accordingly.

7. Fees and Payment
7.1 Pricing
All fees are agreed individually per project and stated in the Project Agreement. Unless otherwise specified, prices do not include VAT, which will be added where applicable.
7.2 Payment terms
Unless otherwise agreed in writing:

A deposit of [e.g. 30–50%] of the total project fee is required before work begins
The remaining balance is due upon project completion, prior to delivery of final files
For longer projects, payments may be split into milestones as defined in the Project Agreement
Invoices are payable within [e.g. 14] days of issue

7.3 Late payments
Late payments may incur statutory interest under Greek and EU law. We reserve the right to suspend work and withhold delivery of files until outstanding amounts are settled. If payment remains overdue, we may terminate the engagement and pursue legal collection.
7.4 Out-of-pocket costs
Third-party costs incurred specifically for the project (e.g. stock licences, premium fonts, printing, hosting, third-party tools) are charged in addition to our fees and require prior approval from the client.

8. Cancellation and Termination
8.1 Cancellation by the client
If the client cancels a project after work has begun:

The deposit is non-refundable
The client is liable for fees corresponding to all work completed up to the cancellation date
Any third-party costs already incurred will also be charged

8.2 Termination by us
We reserve the right to terminate the engagement if:

The client materially breaches these Terms or the Project Agreement
Payments are overdue beyond [e.g. 30] days
The collaboration becomes unworkable due to repeated failure to provide feedback, abusive conduct, or scope changes that cannot be reasonably accommodated

In such cases, fees for work completed up to the date of termination remain due.
8.3 Effect of termination
Upon termination, all rights to deliverables not yet paid for revert to (or remain with) Brand Atelier. The client must cease using any unpaid materials.
9. Confidentiality
We treat all non-public information shared by the client as confidential and will not disclose it to third parties, except:

With the client's permission
To our subcontractors and service providers under appropriate confidentiality terms
Where disclosure is required by law

The client also agrees to keep confidential any non-public information shared by Brand Atelier (including pricing, processes, and unreleased concepts).
10. Warranties and Limitation of Liability
10.1 Our commitment
We will provide our services with reasonable skill and care, in line with industry standards.
10.2 No guarantee of business outcomes
While we work to deliver high-quality design, we do not guarantee any specific commercial outcome (such as sales, brand recognition, or audience growth) resulting from our work.
10.3 Limitation of liability
To the maximum extent permitted by applicable law:

Our total liability arising out of or in connection with any project shall not exceed the total fees paid by the client for that specific project.
We are not liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, business opportunities, data, or goodwill.
We are not liable for damage caused by content, materials, or instructions supplied by the client, or by third parties (printers, developers, vendors, platforms).

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be limited under applicable law.
11. Third-Party Links and Platforms
Our Website may contain links to third-party websites or services. These are provided for convenience, and we are not responsible for the content, accuracy, or practices of those third parties.
12. Force Majeure
We are not liable for any delay or failure to perform our services caused by events beyond our reasonable control, including natural disasters, illness, war, civil unrest, government actions, internet or utility outages, or pandemic-related disruptions. Project timelines will be adjusted accordingly.
13. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly. Continued use of the Website or our services after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law and Jurisdiction
These Terms are governed by Greek law and applicable EU regulations. Any dispute arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of [Thessaloniki, Greece], unless mandatory consumer protection rules provide otherwise.
For consumers within the EU, you may also access the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. The invalid provision will be replaced by a valid one that most closely reflects the original intent.
16. Contact
For any questions about these Terms, please contact us:
Brand Atelier Email: [your-email@brandatelier.studio] Address: [Street, Postal Code, City, Greece]

TERMS & CONDITIONS

Brand strategy and positioning

Visual identity and logo design

Brand guidelines

Web design and digital assets

Print and packaging design

Art direction and consultancy

Use the Website in any way that violates applicable laws or regulations

Attempt to gain unauthorised access to any part of the Website or its systems

Interfere with the Website's operation or security

Use automated tools (bots, scrapers) to extract content

Submit false, misleading, or unlawful information through the contact form

Until full payment of all agreed fees, all design concepts, drafts, files, and final deliverables remain the exclusive property of Brand Atelier.

Upon full payment, the rights to the final approved deliverables are transferred to the client for the use defined in the Project Agreement.

Preliminary concepts, sketches, working files, and rejected design directions remain the property of Brand Atelier and may not be used by the client unless expressly agreed in writing.

Source files (e.g. native design files, raw assets) are not included by default and may be provided for an additional fee or under specific terms.

The client approves the proposal/quote in writing (email is acceptable),

The Project Agreement is signed (where applicable), and

The agreed initial payment / deposit has been received.

6.2 Client responsibilities To deliver our work effectively, the client agrees to:

Provide accurate, complete, and timely information, content, and feedback

Designate a single point of contact authorised to make decisions on behalf of the client

Review deliverables and provide feedback within the agreed timeframes

Ensure that any materials supplied (text, images, logos, etc.) do not infringe third-party rights

7. Fees and Payment 7.1 Pricing All fees are agreed individually per project and stated in the Project Agreement. Unless otherwise specified, prices do not include VAT, which will be added where applicable. 7.2 Payment terms Unless otherwise agreed in writing:

A deposit of [e.g. 30–50%] of the total project fee is required before work begins

The remaining balance is due upon project completion, prior to delivery of final files

For longer projects, payments may be split into milestones as defined in the Project Agreement

Invoices are payable within [e.g. 14] days of issue

8. Cancellation and Termination 8.1 Cancellation by the client If the client cancels a project after work has begun:

The deposit is non-refundable

The client is liable for fees corresponding to all work completed up to the cancellation date

Any third-party costs already incurred will also be charged

8.2 Termination by us We reserve the right to terminate the engagement if:

The client materially breaches these Terms or the Project Agreement

Payments are overdue beyond [e.g. 30] days

The collaboration becomes unworkable due to repeated failure to provide feedback, abusive conduct, or scope changes that cannot be reasonably accommodated

With the client's permission

To our subcontractors and service providers under appropriate confidentiality terms

Where disclosure is required by law

Our total liability arising out of or in connection with any project shall not exceed the total fees paid by the client for that specific project.

We are not liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, business opportunities, data, or goodwill.

We are not liable for damage caused by content, materials, or instructions supplied by the client, or by third parties (printers, developers, vendors, platforms).

6.2 Client responsibilities
To deliver our work effectively, the client agrees to:

7. Fees and Payment
7.1 Pricing
All fees are agreed individually per project and stated in the Project Agreement. Unless otherwise specified, prices do not include VAT, which will be added where applicable.
7.2 Payment terms
Unless otherwise agreed in writing:

8. Cancellation and Termination
8.1 Cancellation by the client
If the client cancels a project after work has begun:

8.2 Termination by us
We reserve the right to terminate the engagement if: