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Last updated: 29 September 2026

1. Scope

These Terms & Conditions ("Terms") govern the use of the website www.brandatelier.studio (the "Website") and all services provided by Brand Atelier. Our services are intended exclusively for businesses (traders within the meaning of Art. 2(2) of Directive 2011/83/EU), not for consumers. By using the Website, submitting a form or engaging our services, you accept these Terms.

2. About us

Brand Atelier Studio, owner Chrysovalantis Chartonas
M. Varnali 0, 56224 Evosmos, Thessaloniki, Greece
Tax ID (Α.Φ.Μ.) 153659690 · VAT ID EL153659690 · G.E.M.I. 193876506000
Email: hello@brandatelier.studio

Brand Atelier is a studio for strategy, branding and digital design.

3. Services

Our services may include, among others:

  • Brand strategy and positioning
  • Visual identity and logo design
  • Brand guidelines
  • Web design and digital assets
  • Print and packaging design
  • Art direction and consultancy

The scope, deliverables, timeline and fees of each project are agreed individually in a written proposal or agreement (the "Project Agreement"). In case of conflict, the Project Agreement prevails over these Terms.

4. Use of the Website

You agree to use the Website lawfully. In particular, you must not:

  • use the Website in breach of applicable law
  • attempt to gain unauthorised access to the Website or its systems
  • interfere with its operation or security
  • extract content with automated tools (bots, scrapers)
  • submit false, misleading or unlawful information through forms

If these Terms are breached, we may restrict access or refuse services.

5. Intellectual property

5.1 Website content

All content on the Website – text, graphics, logos, images, photographs, case studies, design work and source code – is the property of Brand Atelier or its licensors and is protected by Greek, EU and international law. Commercial use without our prior written permission is not permitted.

5.2 Project work

The rights to work created in a project are governed by the Project Agreement. As a general rule:

  • Until full payment, all concepts, files and deliverables remain the exclusive property of Brand Atelier.
  • Upon full payment, the rights of use in the final approved deliverables pass to the client to the agreed extent.
  • Preliminary concepts, sketches, working files and rejected design directions remain the property of Brand Atelier.
  • Source files are not included by default and may be provided for an additional fee.

5.3 Third-party assets

Licences for fonts, stock photography, illustrations, plugins and similar are subject to the terms of their providers. The client is responsible for maintaining valid licences after delivery.

5.4 Right to display work

Unless agreed otherwise in writing, we may show completed work in our portfolio, case studies, social media and marketing materials, naming the client and using their logo.

6. Project process

6.1 Engagement

A project begins once:

  1. the client has accepted the proposal in writing (email is sufficient),
  2. the Project Agreement – where applicable – has been signed, and
  3. the agreed deposit has been received.

6.2 Client responsibilities

The client provides complete and accurate information, content and feedback on time, names a contact person authorised to make decisions, reviews deliverables within the agreed timeframes and ensures that materials supplied do not infringe third-party rights. Delays caused by missing input may lead to adjusted timelines and additional fees.

6.3 Revisions

The number of revision rounds is set in the Project Agreement. Additional changes or work outside the brief are quoted and charged separately.

6.4 Approval and delivery

Once a deliverable has been approved in writing, later changes are treated as additional work.

7. Fees and payment

7.1 Pricing

All fees are agreed individually in the Project Agreement. Unless stated otherwise, prices are exclusive of VAT at the applicable rate.

7.2 Payment terms

Unless otherwise agreed in writing:

  • A deposit of 50% of the total fee is due before work begins.
  • The balance is due on completion, before the final files are handed over.
  • For longer projects, payments may be split into milestones.
  • Invoices are payable within 14 days of issue.

7.3 Late payment

Late payments incur statutory interest under Greek and EU law. We may suspend work and withhold delivery until outstanding amounts are settled.

7.4 Third-party costs

Project-related third-party costs (e.g. stock licences, premium fonts, printing, hosting, tools) are charged in addition, subject to the client's prior approval.

8. Cancellation and termination

8.1 Cancellation by the client

If the client cancels after the project has begun, the deposit is non-refundable. Work completed up to that date and third-party costs already incurred are charged.

8.2 Termination by us

We may end the engagement if the client materially breaches these Terms or the Project Agreement, payments are more than 14 days overdue, or the collaboration becomes unreasonable due to repeated lack of feedback, inappropriate conduct or scope changes that cannot be accommodated. Work completed up to that date remains payable.

8.3 Effect of termination

Rights to unpaid deliverables remain with Brand Atelier. The client may not continue to use unpaid materials.

8.4 Monthly subscriptions

Monthly subscriptions (e.g. ROOM SERVICE™, Strategic Intelligence Platform) run for one month and renew for a further month each time, unless cancelled with 14 days' notice before the end of the current month.

9. Confidentiality

We treat all non-public information of the client as confidential and disclose it only with the client's permission, to subcontractors and service providers bound by confidentiality, or where required by law. The client likewise keeps non-public information of Brand Atelier (including pricing, processes and unreleased concepts) confidential.

10. Warranties and liability

10.1 Standard of care

We provide our services with reasonable professional skill and care.

10.2 No guarantee of business results

We do not guarantee any specific commercial result (e.g. sales, recognition, reach).

10.3 Limitation of liability

To the extent permitted by law, our total liability per project is limited to the fees paid for that project. We are not liable for indirect or consequential damages (e.g. loss of profit, loss of data) or for damage caused by content supplied by the client or third parties. Liability for intent, gross negligence and any liability that cannot be limited by law remains unaffected.

11. Third-party links and platforms

We are not responsible for the content or practices of linked third-party websites or services.

12. Force majeure

We are not liable for delays or failures caused by events beyond our control (e.g. natural events, illness, war, government action, internet or power outages, pandemics). Timelines will be adjusted accordingly.

13. Changes to these Terms

We may update these Terms. The version published at the time of engagement applies.

14. Governing law and jurisdiction

These Terms are governed by Greek law and applicable EU law. The courts of Thessaloniki, Greece, have jurisdiction.

15. Severability

If any provision of these Terms is invalid, the remaining provisions remain in effect. The invalid provision is replaced by a valid one that comes closest to its original purpose.

16. Contact

For questions about these Terms: hello@brandatelier.studio